Working with AVETIUM has been a positive and rewarding experience. From the onset of our engagement, AVETIUM demonstrated a strong commitment to professionalism, responsiveness, and service excellence in the provision and management of outsourced personnel.
Their reliability and professionalism have made them a trusted outsourcing partner.
Yusuf Egberongbe
Channels DevManager, EB MTN Nigeria
“The application has helped to track call records - Calls being recorded has actually assisted our job in terms of quality assurance and also in situations a client gives false complains as regards an agent. It also serves as a tool to keeping client data/information - It provides a platform where we save outbound calls and inbound calls. When such client calls back we already have an idea of who the caller is and that in turn helps us to attend to such client appropriately. Calls are made more comfortably, because we don’t have to hold a phone to place calls, we can as well do other things alongside talking to a client. It makes collating data easier and less stressful. The application has been helpful for call reminder/callback.”
Opeyemi Omoware
This call center company has strengthened our consumer engagement across every stage of our campaigns. Their professionalism, responsiveness, and customer-centric approach make them a trusted extension of our team
Mr Olabisi
Towncriers Limited
